Position Information

NY HELPNo

AgencyPublic Service, Department of

TitleAssistant Manager Information Services, NS-M2

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $100845 to $127474 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 10%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

Location

County Albany

Street Address 3 Empire State Plaza

City Albany, NY

StateNY

Zip Code12223

Job Specifics

Duties Description The Assistant Manager Information Services, NS-M2, will work in the Resilience Section of OREP reporting to the Manager Information Services. This role will engage and oversee billions of dollars in utility portfolios that are ever evolving. The Assistant Manager Information Services will assist with the review and analysis of utility IT operation and maintenance programs along with relevant capital expenditures in rate cases. Analysis will focus on the need, timing, degree of fit of the proposed projects, timelines required to produce benefits, and reasonableness of cost estimates. Additional specific duties include, but are not limited to:
• Assisting staff in review, analysis, and document preparation related to IT programs and projects in utility rate cases. This includes coordinating with other Department Offices, briefing management, and completing the following tasks during utility rate case proceedings:
o Evaluating the utility company’s planning and cost estimating techniques and policies for evolving and expanding IT portfolios.
o Reviewing and analyzing rate case documents; participating in interviews with utility company personnel; attending meetings, site visits, and technical conferences that are related to the IT proposals; and testifying before an Administrative Law Judge as an expert witness on behalf of the Department of Public Service.
o Assisting with the development of staff-written documents and files addressing IT topics. Such written documents include, but are not limited to, formal information requests, testimony and exhibits, joint proposals, and legal statements.
• Participating in more complex and/or high-profile cases related to utility IT projects or programs as necessary. This involves researching current industry best practices, assisting in the development of policy decisions as needed, coordinating with other Department Offices on such cases, and providing formal written recommendations for management consideration and action.
• Establishing and maintaining contact with utilities, as needed, regarding IT issues and areas of concern, and reviewing IT project status reports, benefit delivery, risk mitigation, progress made on cost reduction, ongoing and future IT investment needs, and IT project timing.
• Assisting in the development, when needed, of metrics and mechanisms for the utility implementation of IT projects and programs such as Key Performance Indicators, earning adjustment mechanisms, and positive or negative revenue adjustment mechanisms.
• Assisting staff in the review, analysis, and document preparation related to IT programs and projects in utility rate cases and coordinating with other Department offices on such cases including briefing management.
• During utility rate case proceedings, evaluating the utility company’s planning and cost estimating techniques and policies for IT; participating in utility rate proceedings as an expert witness on utility IT investments; reviewing and analyzing rate case documents and files; participating in interviews with utility company personnel; attending meetings, site visits, and technical conferences that are related to the IT proposals; testifying before an Administrative Law Judge as an expert witness on behalf of the Department of Public Service; leading the development of staff-written documents and files addressing IT topics including formal information requests, testimony and exhibits, joint proposals, and legal statements; developing, when needed, metrics and mechanisms for the utility implementation of IT projects and programs such as Key Performance Indicators, earning adjustment mechanisms, and positive or negative revenue adjustment mechanisms.
• Participating in more complex and/or high-profile cases related to IT projects or programs as necessary which includes drafting, reviewing, and approving relevant written documents and communications.
• Conducting site visits and utility personnel interviews to investigate and track IT-related projects and flagging risks and issues for management.
• Establishing and maintaining contact with utilities, as needed, regarding IT issues and areas of concern, the status of IT projects, benefit delivery, risk mitigation, progress made on cost reduction, ongoing and future IT investment needs, and IT project timing.
• Participating in meetings with utilities to discuss and review IT actual and budget spending levels, reasons for deviation from their budgets, corrective actions taken, and IT metrics and mechanisms.

Minimum Qualifications Bachelor’s degree and five years of professional experience* in information and/or operations technology (IT/OT) within one or more of the following: data privacy and security, IT/OT policy, and industrial controls software solutions; providing written evaluations, recommendations, and/or implementation plans regarding information and operation technology projects, including best practices; specifying, reviewing, or implementing IT/OT programs, and standards; or understanding of implementing strategies to meet state, federal, and international legal requirements related to information and operation technology, privacy, and associated security protocols.

Candidates must possess excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences with the ability to work on multiple complex projects, often with challenging timelines.

Ideal candidates should have experience and comfortability with disrupting the technological status quo through the incorporation of innovative technologies into legacy IT / OT landscapes that are challenged by scheduling and budgetary pressures, resource scarcity, prioritization shifts, etc. Experience working for or with utilities and other regulated companies in the energy industry on data systems, information technology initiatives, and operational technologies is strongly preferred. A keen understanding of the scope, costs, risks, and benefits (of various types) associated with data-supported decision-making and the infrastructure required to enable these decisions is highly desirable.

*Substitutions: four years of specialized experience or associate’s degree and two years of specialized experience may substitute for bachelor’s degree; J.D. or master’s degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience.


Preferably, candidates should comprehend risk mitigation and compliance and be versed in the intersection between technology and organizational change. Ideal candidates should have experience with reviewing, specifying, or deploying information technology applications and solutions that exist primarily in the utility and energy company industries. This can include experience implementing data architectures, Outage Management Systems (OMS), Advanced Distribution Management Systems (ADMS), Energy Management Systems (EMS), Supervisory Control and Data Acquisition Systems (SCADA) and Distributed Energy Resources Management Systems (DERMS) platforms.

Ideal candidates should also have experience with status quo disruption by way of innovative information technology solutions including the incorporation of innovation technologies into existing infrastructure/technology solutions in landscapes with constraints of various types. In addition, the ideal candidate will possess exceptional communication skills, with the ability to articulate complex technical concepts to diverse audiences with the ability to manage multiple complex projects, often with challenging timelines. Experience working for or with utilities and other regulated companies in the energy industry on data systems, information technology initiatives, and operational technologies is strongly preferred. A keen understanding of the scope, costs, risks, and benefits (of various types) associated with data-supported decision-making and the infrastructure required to enable it would be highly desirable. A master’s degree in informational/operational technology, computer science, statistics, mathematics, or data engineering is preferred.

*Substitutions: four years of specialized experience or associate’s degree and two years of specialized experience may substitute for bachelor’s degree; J.D. or master’s degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience.

Additional Comments About the Department:
The New York State Department of Public Service (DPS or Department) works to: ensure safe, affordable, and reliable access to electric, gas, steam, water, and telecommunications services at just and reasonable rates for New York State customers, protect the natural environment, reduce greenhouse gas emissions via transmission and siting of renewable energy resources, and augment the resiliency of utility infrastructure. The Office of Resilience, Utility Security, Nuclear Affairs and Emergency Preparedness (OREP) supports the Department’s mission at the intersection of utility resilience, technology, security, and emergency response.

Remarks:
Salary will be commensurate with experience. The primary location for this position is in Albany, New York with up to 10% travel, which requires possession of a valid driver’s license. This is an appointment to a position in the exempt jurisdictional class. As such, the incumbent of this position would serve at the pleasure of the appointing authority. Appointment to this position is contingent upon Division of Budget approval.

Equal Opportunity Employer:
The Department of Public Service is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by contacting the Designee for Reasonable Accommodations (DRA) and Americans with Disabilities Act Coordinator which can be found under the Accessibility Link on the Department’s webpage at https://dps.ny.gov.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources Management - CG

Telephone

Fax 518-473-9990

Email Address recruiting@dps.ny.gov

Address

Street 3 Empire State Plaza

City Albany

State NY

Zip Code 12223

 

Notes on ApplyingPlease send a resume and cover letter to recruiting@dps.ny.gov or fax to Human Resources Management at (518)473-9990. Please reference “Assistant Manager Information Services, NS-M2, posting 10306” when applying.